Question 1

Which days of the week do you serve?

Accepted Answer

I am available for bookings seven days a week, offering breakfast, lunch, and evening meals. Whether you're planning a relaxed brunch, an intimate dinner, or a special celebration, I can tailor my services to suit your needs.

Question 2

Do you cater for my dietary needs?

Accepted Answer

Absolutely! I can accommodate all dietary requirements, including vegetarian, vegan, gluten-free, dairy-free, and other specific allergies or preferences. Just let me know your needs when booking, and I’ll tailor the menu to ensure everyone enjoys a delicious meal. Please inform me of any dietary restrictions at least 14 days before the event. For any specific requests, feel free to email us at [hello@chefathome.events](mailto:hello@chefathome.events).

Question 3

How far do you travel?

Accepted Answer

I provide my services across mainland UK and can also travel overseas upon request. Travel within a 2-hour radius is included in the booking. For locations beyond this, a travel fee of £1 per mile applies. If you're planning an event further afield, feel free to get in touch, and we can discuss the best options to accommodate your needs.

Question 4

How many people can you cater for?

Accepted Answer

I’ve had the pleasure of catering for a wide range of events, from intimate meals for two to large functions for up to 600 guests. No group is too big or too small—I’m flexible and happy to accommodate events of any size. Just let me know your guest count, and I’ll ensure the perfect menu for your occasion.

Question 5

How does payment work?

Accepted Answer

A non-refundable deposit of 50% is required to secure your booking. The remaining balance is due 14 days before the event date. This helps ensure everything is in place for a smooth and successful event. An invoice with all the payment details will be sent to you for convenience.

Question 6

Do we all need to have the same dish?

Accepted Answer

The full menu is available for you to choose from, and everyone can select their own meal. There’s no need for everyone to have the same dish—guests can choose whatever appeals to them. Once you decide to proceed, I’ll send you an online pre-order form that you can share with your guests, allowing them to make their selections. This way, everyone can enjoy their preferred dishes from the full range of options. For any questions, please email us at [hello@chefathome.events](mailto:hello@chefathome.events).

Question 7

How do I order the food?

Accepted Answer

Once you’ve confirmed your booking, I’ll send you an online pre-order form. You can then forward this to your guests, allowing them to choose their preferred dishes from the menu. This ensures everyone gets exactly what they want and helps streamline the planning process.

Question 8

Do you wash up after dinner?

Accepted Answer

Yes, all cleaning is taken care of before I leave. Many of my clients have commented that the kitchen is left even cleaner than when I arrived. I make sure everything is tidied up, so you can relax and enjoy the event without worrying about the clean-up.

Question 9

What’s included in your service?

Accepted Answer

I provide a full dining experience, from menu planning and ingredient sourcing to preparing, cooking, and serving your meal. I’ll also handle all the cleanup after the meal, leaving your kitchen spotless. If needed, I can offer additional services such as canapés, ready meals to enjoy after the event, cooking demonstrations, celebrations cakes and Hangover Breakfasts.

Question 10

Can you cater for special events or themes?

Accepted Answer

Absolutely! Whether it’s a birthday, anniversary, wedding, or themed event, I can tailor the menu and dining experience to suit your celebration. Let me know the details, and I’ll work with you to create a unique and memorable experience for your guests.

Question 11

Can I make changes to the menu after booking?

Accepted Answer

Yes, you can make changes to the menu up to 7 days before your event. I understand that plans can evolve, and I’m happy to accommodate any adjustments. Just let me know, and I’ll make the necessary updates. Please note that significant changes may affect the overall cost. For any changes, please contact us at [hello@chefathome.events](mailto:hello@chefathome.events).

Question 12

How do I cancel or reschedule my booking?

Accepted Answer

If you need to cancel or reschedule your event, please let me know as soon as possible. Please note that the 50% deposit is non-refundable, regardless of the cancellation time. For cancellations or changes within 14 days of the event, the full payment is non-refundable. If you need to reschedule, I’ll do my best to accommodate a new date, subject to availability.

Question 13

What happens if there’s a problem on the day of the event?

Accepted Answer

I always strive to ensure everything runs smoothly, but if any issues arise, I’m here to resolve them quickly and efficiently. If something unexpected happens, please don’t hesitate to let me know—I’ll do everything I can to ensure your event is a success. My goal is to provide a seamless and enjoyable experience for you and your guests. You can reach out to us immediately at [hello@chefathome.events](mailto:hello@chefathome.events) for any urgent concerns.

Question 14

Do you have insurance?

Accepted Answer

Yes, I have full public liability insurance to ensure peace of mind for all clients. Your safety and satisfaction are my top priority, and I’m fully covered for any unforeseen circumstances. This insurance covers any potential accidents or damages that may occur during the event. If you need more details, please contact us at [hello@chefathome.events](mailto:hello@chefathome.events).

Question 15

How far in advance should I book?

Accepted Answer

I recommend booking at least 4-6 weeks in advance to ensure availability, especially for popular dates or larger events. However, I can accommodate last-minute bookings depending on my schedule, so feel free to get in touch even if you're planning something on short notice.

Frequently asked questions

Which days of the week do you serve?

Do you cater for my dietary needs?

How far do you travel?

How many people can you cater for?

How does payment work?

Do we all need to have the same dish?

How do I order the food?

Do you wash up after dinner?

What’s included in your service?

Can you cater for special events or themes?

Can I make changes to the menu after booking?

How do I cancel or reschedule my booking?

What happens if there’s a problem on the day of the event?

Do you have insurance?

How far in advance should I book?

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